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6 Jenner Suite 260 Irvine CA, 92618

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Common queries answered

Frequently asked Questions

We use courier services to deliver nationwide. The maximum delivery time is fourteen days* but we will do our very best to get them to you even quicker! *Special order items take longer.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

After you place the order, the order details (like color, size, shipping address etc.) cannot be changed.

If you placed order with wrong information, please contact us before the order is shipped out, and suggest to ship with correct information.

You can also cancel order before the order is shipped out. 

We accept credit cards (Visa/Mastercard), PayPal and EFT.

You can send us a message in our Contact Us page, email us at [email protected], or our live chat.

We ship to over 200 countries and regions, and our site comes in 12 languages.

You can cancel your order with seller’s approval. Cancellation process:

1. Click ‘Request Order Cancellation’. Select a reason for cancellation

2.Wait confirmation from seller. If seller did not respond within 48 hours, order will be cancelled automatically.

3. Refund will be processed to your bank/card account within 3-20 business days

Very. The entire site uses the the https secure protocol, and payments are processed offsite by PayPal, one of the largest payment gateways Worldwide.

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Free Worldwide shipping

Available on all items

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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